1. Information collected
The information we collect on our site can be found in the forms for requests, registrations or orders. All fields with mandatory data are marked as such and must be completed and the rest is marked as voluntary and is not mandatory. for completion.
The information that may be requested includes the following information: name, surname, email address, postal address and telephone number.
2. How to use the information collected
Any information we collect from you can be used in one of the following ways:
Process your order placed on our site. (We need this information to prepare you and send you the products / services you have ordered.
Improve your experience with our site (your information helps us better meet your individual needs).
To improve our website (constantly committed to improving our services and website features, based on the information and feedback we receive from you).
Improve customer service (your information helps us to respond more effectively to your customer service and support requirements).
Send periodic emails (The email address provided for order processing, can be used to send information and news / promotions regarding orders or user requests if you have accepted this).
3. Is your personal information disclosed to third parties?
The personal information collected is not sold, exchanged or otherwise transferred to strangers. It can be provided to law enforcement if requested and is necessary to comply with the law, the rules of our site or to protect rights , the property or safety of us and others. All information collected, which is not personal or does not contain classified information, may be provided to other parties for marketing, advertising or other use.
4. Compliance with regulation (EC) 2016/679 (GDPR)
Based on the requirements of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, which repeals Directive 95/46 / EC on data protection Space Arcò all possible technical and organizational measures recognized by applicable law in the data protection sector to protect all data that we can store, manage or process for our customers / users.
How we store and protect our customers' personal information:
Personal information collected through the Spazio Arcò services can be stored and processed on the territory of the Italian Republic or in any other country where Spazio Arcò operates. Spazio Arcò does not transfer the personal information collected in a country or jurisdictions that do not have the same high data protection standards, such as Italian laws or its member states.
In the event that a transfer of personal data collected and data outside the EU, ensuring a high level of data protection through contractual clauses or other tools recognized by the law in force.
We guarantee a high level of data protection while taking the necessary measures to avoid exposing your personal information to third parties, which include the following steps:
We store personal information collected on a server located in a DATA CENTER with high security standards that include physical identification of access by identity card, 24-hour on-site staff and video control.
The employees of Spazio Arcò who have access to your personal information have signed agreements on the confidentiality and non-disclosure of information that ensure the use of personal information collected solely for the purpose of carrying out their work.
Spazio Arcò is committed to protecting your personal information. When you enter confidential information (such as username and password) in the order form or in the subscription to the site, this information is encrypted using SSL technology. However, there is no method for transmitting information over the Internet or electronically and a 100% secure electronic archiving method. Therefore, we cannot guarantee its absolute certainty. If you have questions about the security of your personal information, please contact us. Spazio Arcò uses an external platform and a credit card processing company for online payments when purchasing services / products. These companies do not store, share, store or use personal information for other purposes.
For consumers / customers in the EU, Spazio Arcò complies with the general EU data protection regulation, as defined by the European Union, in the collection, use and storage of personal data. Spazio Arcò certifies that it complies with the requirements for notification, selection for further movements, security, data integrity, access and execution.
We use information provided by the user, other than customer data, to manage, maintain, perfect and provide all the functionality of the requested service, as well as to provide support relating to the service or goods purchased. We process customer data only in accordance with the instructions provided by the respective customer or user.
We respect your personal data and give you access to the data that you may have provided through the use of our services or when ordering. If you want to access or modify the personal information we hold about you, or want to delete any information about you that we have received using our services, you can contact us at any time as indicated in the question form on our website. Upon request, we will block or delete all the information we have for you from our database. You can update, correct or delete your account information at any time from your customer.
Please note that even if the changes made are immediately reflected in the active user databases or within a reasonable period of time, we are able to retain all the information you provide to prevent fraud, abuse or other legal obligations or when we think we have a good reason to do it. The user may refuse to provide us with personal information, in which case we may not be able to provide some of the functionality of the service.
We only store personal data collected by the user while the account is active or otherwise we store it for a limited period of time until we need them to fulfill the purposes for which we originally have them collected, unless otherwise provided by Act. We will retain and use the information we need to fulfill our legal obligations, resolve disputes and apply our agreements as follows.
- Payment information is kept for 11 years in accordance with accounting and tax laws
- The information on legal transactions is kept for 10 years in accordance with the general limitation period established for civil claims
Spazio Arcò does not own, control or direct the use of customer data stored or processed through the use of our services. Only the user has the right to access, process and manage the use of such customer data. Arcò space I do not know what customer data actually stored or provided by customer service and direct access to such customer data, unless authorized by the customer or, if necessary, provide customer services as required.
Since Spazio Arcò does not collect or determine how to use the data contained in the customer's data and why it determines the purposes for which to collect such personal data, nor their use Spazio Arcò does not act as a controller in the regulation General on data protection and has no associated liability under EU law Spazio Arcò is responsible only according to art.14 of Directive 2000/31 / EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF EUROPE of 8 June 2000 Spazio Arcò must be considered only as an owner on behalf of its customers, personal data and any customer information containing personal information subject to the GDPR requirements.
The customer is the data controller according to the regulation for all customer data containing personal information, which means that this country controls how to collect and use personal data as well as the definition of objectives and tools for processing such personal data.
5. Terms and conditions
The terms and conditions for the use of the site are indicated in the "Terms of service" section of the cookies and "Rights of use" which define their use, renunciation, limited liability and etc., which governs the use of our website and services.
6. Your consent
8. Requests or contacts
If you have any questions about this privacy statement, please contact us using the following information:Spazio Arcò
Square Crati 20, 00199 Rome, Italy
Phone: +39 066 936 74 02E-mail: [email protected]